CANCELLATION AND REFUND POLICY

1. Purpose

This Cancellation and Refund Policy governs cancellations and refund requests for all bookings made with Absara Voyages.


 
2. Cancellation by the Customer

All cancellation requests must be sent by email to info@absaravoyages.com with your booking reference number.

Refund rules:
  • More than 60 days before travel: 90% refund

  • Between 30 and 60 days before travel: 50% refund

  • Less than 30 days before travel: No refund

Refunds exclude non-recoverable supplier costs (e.g., airlines, hotels, or event organizers).


 

3. Refund Timeline

Approved refunds are processed within 7 to 10 business days after confirmation.
Actual refund time may vary depending on your bank or payment method.


 

4. Cancellation by Absara Voyages

If we must cancel due to force majeure, low participation, or supplier failure, you will receive:

  • A full refund (less supplier deductions), or

  • An alternative service of equivalent value (subject to your acceptance).


 
5. No-Show or Early Departure

If you fail to appear for your tour or leave early, it will be treated as a no-show, and no refund will be provided.


 

6. Non-Refundable Services

Certain services, such as:

  • Flight tickets

  • Visa fees

  • Event tickets

  • Special promotional packages

are strictly non-refundable as per supplier terms.


 

7. Force Majeure

If travel is disrupted due to natural disasters, political events, pandemics, or government restrictions, refunds or credits will be provided in accordance with supplier policies.